We aren’t perfect and believe it or not, neither are our computers or smart devices —shocking, I know.
When you run into issues with your devices, there are some steps you can take to improve your user experience. Some of these issues can be solved by changing your browser settings, refreshing the page or clearing the browser cache and cookies.
A force refresh will cause the browser to re-check with the web server to make sure it has the latest copy of the web page you are viewing. Here are keyboard shortcuts for force refreshing your browser:
- Windows: Ctrl + F5
- Mac/Apple: Apple + R or Cmd + R
- Linux: F5
Clearing Your Browser Cache
If you are experiencing problems displaying pages on your website, clearing the browser cache is a great first step to resolve the issue.
The majority of websites requires the use of browser cookies for the site to work correctly. These cookies aren’t as fun as the ones that you can dunk in a cold glass of milk, but they do help with your online experience. If you have trouble with some sites, you may wish to check to make sure you have cookies enabled.
If you can’t clear out your username/password from showing up in the browser when you try to log in, you may need to clear your browser cookies.
Unless you have privacy concerns, we don’t recommend clearing all browser cookies, as that will affect your experience using other websites. But clearing out your cookies every now and again can sometimes help when your browser is having issues.
Hopefully, now you can explore the internet in all its glory! If you are still having issues, your device may need anti-virus software.